The Robot Syndrome: How to Overcome It and Provide Uniquely Human Customer Service John J. Miksa

ISBN: 9781438998909

Published: May 24th 2010

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The Robot Syndrome: How to Overcome It and Provide Uniquely Human Customer Service  by  John J. Miksa

The Robot Syndrome: How to Overcome It and Provide Uniquely Human Customer Service by John J. Miksa
May 24th 2010 | ebook | PDF, EPUB, FB2, DjVu, audiobook, mp3, ZIP | 0 pages | ISBN: 9781438998909 | 9.26 Mb

The Great Global Recession has rumbled through the worlds economies like a freight train out of control and wreaked havoc with businesses both large and small in every industry. Fewer customers are spending less and demanding more satisfaction withMoreThe Great Global Recession has rumbled through the worlds economies like a freight train out of control and wreaked havoc with businesses both large and small in every industry.

Fewer customers are spending less and demanding more satisfaction with every purchase. And as companies continue to reduce the size of their workforces, employees are challenged as never before to maintain and improve customer satisfaction.



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